1. General Information

Welcome to Gilded Cadence. We strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the terms and conditions related to transactions made on our website, operated by Gilded Cadence SHOE INDUSTRY LLC.

By making a purchase on our Site, you agree to the terms outlined below.

2. Accepted Payment Methods

To ensure convenience and security, Gilded Cadence accepts the following payment methods:

Credit/Debit Cards: Mastercard, Visa, American Express, and Discover.

Digital Wallets: Apple Pay and Google Pay.

PayPal: Secure payments through your PayPal account.

Buy Now, Pay Later: Affirm (subject to eligibility and terms).

Note: Please ensure that all payment methods used are legally owned by the person placing the order.

3. Currency and Pricing

All transactions and prices are processed in United States Dollars (USD).

The total price at checkout includes the product price and any applicable shipping costs. There are no hidden fees.

4. Payment Processing & Authorization

Payment Timing: To begin the specialized crafting process of your Gilded Cadence shoes (which involves over 150 manual steps), payment is captured at the time of order placement.

Authorization: Upon placing an order, a standard pre-authorization check is performed to ensure sufficient funds are available.

Billing Accuracy: Please ensure your billing address matches the information on file with your bank. Discrepancies may lead to order cancellation or delays for verification.

5. Payment Security & Data Protection

At Gilded Cadence, your financial security is our top priority.

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and credit card information during transmission.

PCI Compliance: We adhere to Payment Card Industry (PCI) standards. Your full credit card numbers are never stored on our servers; they are processed through secure, third-party payment gateways (Shopify Payments / PayPal).

6. Additional Costs

Gilded Cadence SHOE INDUSTRY LLC is only responsible for the amount charged at checkout. We are not liable for:

Currency conversion fees charged by your bank (if purchasing from outside the USA).

International transaction fees or overdraft fees imposed by your financial institution.

7. Order Confirmation

Once your payment is successfully processed, you will receive an Order Confirmation Email. This will include your unique order number and details. Please keep this for your records as we begin the 1-2 week production cycle for your footwear.

8. Failed Payments & Disputes

Failed Payments: If a transaction is declined, please contact your bank or try an alternative payment method.

Payment Disputes: In the event of a billing error or dispute, please contact us at customer@gildedcadence.com before initiating a chargeback. We are committed to resolving all issues fairly and promptly.

9. Contact Information

For any questions regarding our payment procedures, please contact our support team:

Legal Entity: Gilded Cadence SHOE INDUSTRY LLC

Email: customer@gildedcadence.com

Phone: +1 (302) 330-7514

Legal Registered Address: 935 McKim Street, Middletown, DE 19709, USA

Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)